3. Cookie Policy
3.1 What Are Cookies
Cookies are small text files that a website or platform places on your device when you visit. They allow us to recognise your device on subsequent visits, remember your preferences, analyse how you use the Platform, and deliver relevant content. Similar technologies include pixel tags, local storage objects, and session tokens; references to ‘cookies’ in this policy include all such technologies.
3.2 Cookies We Use
| Cookie Category | Description and Examples |
|---|---|
| Strictly Necessary | Required for the Platform to function. Includes session authentication tokens, security cookies (CSRF protection), load-balancing identifiers, and consent preference records. These cannot be disabled without breaking the Platform. |
| Performance & Analytics | Help us understand how users interact with the Platform: page views, error rates, feature adoption, and session duration. Data is aggregated and de-identified where possible. We use privacy-respecting analytics (no cross-site tracking). |
| Functional / Preference | Remember your settings such as language, accessibility preferences, font size, and UI layout. Disabling these means your preferences will reset on each visit. |
| Marketing & Targeting | Placed only with your explicit consent. Used to measure effectiveness of advertising and, where enabled, to deliver relevant ads. You can withdraw consent at any time. |
3.3 Consent and Your Choices
When you first visit our website, a cookie consent banner will appear. Strictly necessary cookies are deployed immediately; all others require your opt-in consent before activation, consistent with the Privacy Act 1988 (Cth) and industry best practice.
You may withdraw or modify your cookie consent at any time by:
- Clicking ‘Manage Cookie Preferences’ in the footer of any page
- Adjusting settings in your browser (note: disabling all cookies may break certain Platform features)
3.4 Retention of Cookie Data
Session cookies expire when you close your browser. Persistent cookies have a lifespan noted in our cookie inventory, generally between 30 days and 13 months in line with industry standards and the Privacy Act. Analytics and marketing data is retained for no longer than 13 months.
3.5 Third-Party Cookies
We may embed content from or integrate with third parties (such as video providers or identity verification services) that set their own cookies. We do not control third-party cookies and recommend you review their privacy policies. We do not allow third-party advertising networks to set cookies on the Platform without your explicit consent.